This position is ideal for candidates with strong experience in student lifecycle management, system implementation, and process reengineering within higher education institutions.

Key Responsibilities:

• Engage with academic, administrative, and IT stakeholders to gather, analyze, and document business requirements related to admissions, academic records, curriculum, student financials, and related modules.

• Translate business requirements into functional specifications and work collaboratively with developers, architects, and QA teams.

• Conduct gap analysis between current workflows and target system capabilities.

• Support the design and validation of business processes, configuration options, and reporting requirements.

• Coordinate and support user acceptance testing (UAT), including test case development, defect tracking, and resolution.

• Provide input to data migration planning, integration specifications, and end-user documentation.

• Participate in change management activities, training sessions, and post-go-live support as needed.

Requirements:

Education & Experience:

• Bachelor’s degree in Information Systems, Business, or related field.

• Minimum 8 years of experience in business analysis or functional consulting, preferably in the higher education or public sector domain.

• Hands-on experience with student information systems such as PeopleSoft Campus Solutions or Banner will be an advantage.

Technical & Functional Skills:

• Strong understanding of academic structures, student lifecycle processes, and institutional reporting requirements.

• Familiarity with SDLC, Agile methodology, and project management practices.

• Proficiency in writing business and functional requirement documents, process flow diagrams, and gap analysis reports.

• Comfortable working with tools such as SQL, Excel, JIRA, and collaboration platforms.

• Excellent communication and interpersonal skills.

• Proven ability to work with cross-functional teams and build consensus among diverse stakeholders.

• Strong analytical and problem-solving skills, with attention to detail and quality.

Preferred Qualifications:

• Prior experience in ERP/SIS upgrade or implementation projects.

• Experience working in higher education settings or with government/public sector clients.

• Exposure to middleware integration or analytics tools is a plus.