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Education level
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Industry

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Part Time

No experience limit


No degree required

Salary negotiable

Previous experience in event operations required

Demonstrated people management or supervisory experience

Ability to deal with demanding, distressed, or dissatisfied guests

SMG

  • Active within 3 days

No experience limit


Higher Diploma or Associate Degree

Salary negotiable

5-day work week from Monday to Friday office hour

Fresh graduates are welcome to apply

With a career path in a fast-growing industry

Quick reply

1 to 3 years


Higher Diploma or Associate Degree

$25K-27K/Mth

Experience in Hotels/Clubs preferred

Higher diploma in Business Administration or equivalent

Excellent communication skills in English, Cantonese, and Mandarin

Quick reply

1 to 3 years


No degree required

$60-70/H

Deliver excellent service with warmth and professionalism

Diploma in Hospitality or related disciplines is an advantage

Flexibility to work on shift schedules and overtime

Joypolis Sports Hong Kong

  • Active within 3 days

No experience limit


Diploma of Secondary School

$18K-20K/Mth

提供在職培訓

須持有有效QAS證書、保安人員許可證及平安卡

新人獎金$4,500 - $9,000

City Services Group

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Less than 1 year


Diploma of Secondary School

$20K-22K/Mth

Up to 7 rest days per month

12 days Annual Leave

Medical Insurance

1 to 3 years


Diploma of Secondary School

$16K-25K/Mth

Competitive remuneration package

3 year experience or above & Spa experience will be an asset

9 hours per day & 12 days Annual Leave

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Active Recruiter

1 to 3 years


Diploma of Secondary School

$14K-15K/Mth

DSE Graduate or above required

Minimum 1 year experience in customer service

Good command in Cantonese, English, and Mandarin

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1 to 3 years


Diploma of Secondary School

Salary negotiable

Operates 4 upmarket boutique hotels in Hong Kong Island

Requires Overnight Shift Duties

Familiar with Opera / Operetta system advantageous

National Hotels

  • Active recently

1 to 3 years


Diploma of Secondary School

$18K-19K/Mth

Duty meal provided

Five-day work week

Medical benefit

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Guest Service Ambassador (Supervisor)

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SMG
Entertainment / Recreation
Updated on 01-29
Salary negotiable
No degree required
No experience limit
Work visa required
Part Time
15.8 hrs/day, Negotiable working days

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Work benefits
Free duty meal
Flexible working hours

Job Description

Responsibilities

  • Execute event operational plans developed by the Event Operations Team.

  • Drive the team to perform assigned roles in accordance with the event plan.

  • Manage staff deployment, break schedules, and performance throughout the event.

  • Provide on-site coaching and guidance to staff as required.

  • Collaborate with other supervisors to effectively utilise resources.

  • Oversee operations at gates, ticket checking points, seating bowls, floor seating areas, information desks and other event related locations.

  • Monitor operations and report any unusual conditions or incidents promptly to the Event Control Room (ECR).

  • Undertake ad-hoc tasks as assigned by the Event Control Room (ECR) or Guest Services Team permanent staff.

  • Manage staff attendance records and duty time records tracking.

Requirement

  • Previous experience in event operations , venue operations, or live-event environments is required.

  • Demonstrated people management or supervisory experience , including leading frontline teams(10-30 pax or up), managing performance, and providing on-site coaching.

  • Able to respond quickly to operational issues, incidents, and emergencies across assigned.

  • Proven ability to deal professionally and calmly with demanding, distressed, or dissatisfied guests.

  • Strong verbal communication skills to provide clear instructions and updates to staff via face-to-face and radio communication.

Personal & Application Information

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications successful.


Languages
English
Cantonese
Skills
Reception
Customer Relationship

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Crystal Chan
SMG · Manager - Human Resources
Active within 3 days

Job Location

啟德體育園-Kowloon City, Kowloon City

九龍城承啟道38-39號

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Location

Direction


Company Overview

Kai Tak Sports Park is a Design, Build and Operate project funded by the Hong Kong SAR Government. Opened in 2025, it is Hong Kong's first multi-purpose sports, entertainment and leisure precinct, providing world-class venues and facilities for major events and community enjoyment. Kai Tak Sports Park Ltd has been awarded the contract to undertake this project. Legends Global, through its subsidiary company in Hong Kong, SMG China, has been engaged by KTSPL to be the Operator of Kai Tak Sports Park. ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services, including feasibility and consulting, project development, sales, partnerships, venue management, hospitality, merchandise, and content and booking. Our white-label approach ensures our partners remain front and centre while we harness the power of our global network – including over 450 venues, 20,000 events, and 165 million guests annually – to enhance their business and guest experience. To learn more, visit us at www.LegendsGlobal.com and follow us on LinkedIn and Instagram. LEGENDS GLOBAL (APAC and MENA) From its APAC regional headquarters in Brisbane, Australia, Legends Global operates, manages and books a network of venues that includes: Stadiums - Suncorp Stadium, Brisbane; Kai Tak Sports Park Main Stadium, Hong Kong; and 50% ownership of VenuesLive, the operator of Optus Stadium, Perth ; Entertainment and Indoor Sports Arenas - Qudos Bank Arena, Sydney; RAC Arena, Perth; Brisbane Entertainment Centre; Newcastle Entertainment Centre, ICC Sydney Theatre; Brisbane Convention & Exhibition Centre Great Hall; Cairns Arena, Bangkok Arena (under construction); Coca-Cola Arena, Dubai; and Kai Tak Sports Park Indoor Arena, Hong Kong; Live Performance Theatres - Brisbane, Cairns, Darwin, Sydney, Bahrain, Dubai, and Kuala Lumpur; Convention & Exhibition Centres - Brisbane, Cairns, Darwin, Newcastle, Sydney, Christchurch, Kuala Lumpur, Dubai, Bahrain, and Riyadh.


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