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Hotel front desk guest services officer

南寓酒店·Food Travel & Hospitality
Replied to 21 talents in 7 days
HK$ *****
Higher Diploma or Associate Degree
1 to 3 yrs exp
HK Residents Only
6 days off per month, Field, Rotating shifts

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Work benefits
Free duty meal
Paid overtime
Birthday leave
Compassionate leave
Marriage leave
Paid Sick Leave

Job Description

Job Responsibilities

• Responsible for the daily operation of the hotel front desk

• Answering the phone and handling customer inquiries, processing reservations

• Greet guests and handle check-in or check-out registration work

• Provide professional concierge services to maintain good customer relationships

Position requirements

• Must understand computer operations and have hotel front desk work experience

• Active and proactive work, good at communication, sense of responsibility, and enthusiasm. Pay attention to details

• Able to read and write Chinese, speak fluent Cantonese, understand Mandarin and be able to understand and speak English

Working hours:

• Daily 9 hours work, including 1 hour paid meal time

Other benefits:

• Package meals

• 11 days of annual leave

• Monthly 6-7th day of the month

• Night shift allowance

• Commuting allowance

• Regional allowances

• Medical allowance

• Full payment upon completion

• Paid sick leave

• Paid statutory holidays

• Birthday leave, marriage leave, compassionate leave, maternity leave

• Further study allowance

• Introducer bonus

• Employee shopping discounts

• Professional on-the-job training

• Perfect promotion system

Applicants should contact us Hotline: WhatsApp +852 6746 3719 or email your resume to career.mr@hkctl.com

Quick link: https://api.whatsapp.com/send/?phone=85267463719&text&app_absent=0 (no need to add to contacts)

Applicants who do not receive a response within two months of the application date may be considered for rejection. All collected information will be kept confidential and will be used for recruitment purposes only and will be stored for 2 years after the recruitment process is completed.

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Languages
Cantonese
English
Mandarin
Skills
Guest Handling
strong communication and interpersonal skills
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HR SouthNest
Nan Yu Hotel · HR
Online

Job Location

石排灣道47號-Aberdeen, Southern

田灣石排灣道47號

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