Mong KokCEO & General Management

Job Responsibilities:

Global operational management: Responsible for the daily smooth operation of the center, managing the operational team

Customer relationship and consultation: Handling in-depth inquiries from parents and students, solving complex problems, and maintaining brand reputation.

Data and system monitoring: Proficient in Google Spreadsheets, using Master List data to monitor students’ progress and retention rate.

Team navigation: Assist the teacher (coordinate teaching resources, update teaching materials and schedules, and ensure teaching quality meets the "5** logic".

Entry Requirements:

Strong communication skills: fluent Cantonese, able to communicate accurately and sincerely with parents, and possessing the characteristic of "hard on work, easy on people".

Professional writing: Chinese typing is fast, and you can write fluent and accurate Chinese notices and replies.

Data thinking: sensitive to numbers, able to discover operational loopholes from Google Sheets.

High integrity: We value character and believe that "Excellence isn't just what you do—it's how you treat others".