Responsible for production support activities such as, but not exhaustive:

- To provide infrastructure support services including servers, SAN storage, database and IT security including answer hotline enquiry, perform trouble shooting and recover the system when incidents occurred;

- To provide maintenance support including implementation and upgrades of both hardware and software assets;

- To perform researches, develops and recommends policy guidelines and/or procedures;

- To prepare system documentation; and

- To perform any other work as assigned by the supervisor.

Requirement:

The candidate is required to possess the necessary skills for provision of above mentioned job duties. The candidate must have at least three years working experience in virtualization server technology, SAN storage, Linux and MS Windows Server with at least two years must be in similar post or in comparable capacity;

The candidate is required to work outside normal office hours and provide 7 x 24 on-call production supports;

The candidate may require to work at remote offices scattered over the territory such as control points for support;

Strong commitment to the project deadline, deliver high-quality work, and able to adjust work priorities;