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1 Job function
1 Location(s)
Work type
HK$
Listed any time
Experience
Education level
Benefit
Industry

Kwun TongCustomer Service - Customer Facing

 About 54 jobs

New

1 to 3 years


Diploma of Secondary School

$13K-18K/Mth

  • 具備客服經驗者優先

  • 良好英文溝通與書寫能力

  • 歡迎應屆畢業生

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Galaxy Telecom

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No experience limit


No degree required

  • 提升顧客購物體驗

  • 確保貨品安全與數據準確性

  • 零售行業相關經驗優先

闪回科技控股有限公司

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$15K-20K/Mth

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  • 能夠適應輪班制度

艾克斯電競

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Part Time

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No degree required

$20K-24K/Mth

  • 薪資HKD$20,000-24,000

  • IIQE paper 1,3證書要求

  • 周末及公眾假期休息

瑞捷人事咨訊有限公司

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Besteam

  • Active within 3 days

Quick reply

1 to 3 years


Higher Diploma or Associate Degree

$25K-26K/Mth

Besteam

  • Active within 3 days

1 to 3 years


Bachelor

$18K-25K/Mth

  • 學士學位要求

  • 保險業客服經驗

  • 優秀溝通與團隊合作能力

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Less than 1 year


Diploma of Secondary School

$20K-25K/Mth

  • 穩定工作無銷售壓力

  • 多區分行選擇

  • 薪資$20-25K視經驗

瑞捷人事咨訊有限公司

  • Active within 7 days

1 to 3 years


Diploma of Secondary School

$15K-33K/Mth

  • 具編輯、拍攝或後期製作經驗優先

  • 每月底薪連佣金$15,000- $30,000

  • 熟悉網絡趨勢及社交媒體文化

宏海裝飾

  • Active recently

1 to 3 years


No degree required

$18K-20K/Mth

Customer Service Representative

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Galaxy Telecom
Electronics / Electrical Equipment
Posted on 12-01
HK $13K-18K/Month
Diploma of Secondary School
1 to 3 years
Work visa required
Full Time
9.0 hrs/day, 2 days/wk

Send application message

Work benefits
Year-end bonus
Paid overtime
Medical plan
5-day week
Bank holidays

Job DescriptionTranslate to English
<p><strong>Job Overview</strong></p><p>As the main liaison window between customers and companies, responsible for the whole B2B process of consultation, follow-up and exception handling, ensuring customers timely delivery, clear accounts, and continuous maintenance of good cooperative relations.</p><p></p><p><strong>Duties include:</strong></p><ul><li><p>Provide professional consultation, assist managers and customers to negotiate various matters, draft agreements and solutions, and continuously maintain daily customer service operations.</p></li><li><p>Support customer communication window, respond immediately to general needs and daily inquiries, and ensure smooth information transmission.</p></li><li><p>Contact new customers, introduce company products and service content, and help quickly establish a cooperative foundation.</p></li><li><p>Track customer dynamics, discuss order progress details with customers, etc.</p></li><li><p>Handling inquiries, feedback and complaints with a professional attitude to maintain good customer relationships and ensure service quality.</p></li><li><p>Complete other customer service-related tasks assigned by the supervisor to ensure smooth team operation.</p></li></ul><p></p><p><strong>Job Requirements</strong></p><ul><li><p>College degree or above, those with customer service experience are given priority. </p></li><li><p></p></li><li><p>Proficient in general computer software (such as Excel) operations.</p></li><li><p>Outgoing and proactive personality, sense of responsibility, careful and patient in doing things, strong communication and understanding ability.</p></li><li><p>Able to respond to urgent customer inquiries during non-working hours to a limited extent.</p></li><li><p>Welcome fresh graduates with relevant training background.</p></li></ul><p><strong>Please provide a Chinese and English resume</strong></p>

Languages
English
Mandarin
Cantonese
Skills
Account Services
Client Communication
Client Support
Client Handling

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stephanie lo
Galaxy Telecom · hr manager
Active within 3 days

Job Location

鴻圖道1號-Kwun Tong, Kwun Tong

觀塘鴻圖道1號鴻圖道1號

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Company Overview

Galaxy Telecom (Hong Kong) Limited, established in 2003, is a leading provider of online B2B services. Our core business involves developing and operating advanced digital platforms that facilitate procurement, bidding, and marketplace transactions between suppliers and corporate clients.


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