Customer Service

<p>Kangcheng McDonald's sincerely recruits Customer Service Officer and Part-time Production Group Member (Early Shift, Night Shift)<br> Job Responsibilities: </p><ul><li>Assist customers with ordering, picking up food, and other operational tasks, providing thoughtful and efficient service</li><li>Proactively interact with customers to enhance their dining experience, provide personalized assistance based on their needs, such as guiding them to their seats, delivering food, and answering their questions</li><li>Guide and assist customers in using self-service ordering kiosks</li><li>Promote McDonald's mobile app, introduce discounts and digital services</li><li>Build good relationships with customers, enhance brand satisfaction and loyalty</li><li>Maintain the lobby clean and ensure a comfortable and hygienic dining environment</li><li>Responsible for food preparation and serving, ensuring quality and efficiency</li><li>Follow standard procedures for handling and preparing ingredients</li><li>Keep your work area clean and follow food safety and sanitation guidelines</li><li>Assist in inventory management and material replenishment</li></ul><p><br> Work requirements: </p><ul><li>No experience required, welcome students, housewives, new immigrants and retired people to apply</li><li>Have good communication skills, be polite and friendly</li><li>Pay attention to personal hygiene and have basic food safety concepts</li><li>Responsibility, able to collaborate with the team to complete daily tasks</li><li>Able to work steadily in a high-paced environment</li><li>Can be adjusted to fit early or late shifts (06:00–24:00), working 8 hours per day</li></ul><p><br>Benefits: </p><ul><li>Provide comprehensive on-the-job training to help you get up to speed quickly</li><li>Flexible scheduling, balancing life and work</li><li>Enjoy employee dining discounts</li><li>Outstanding performers have the opportunity to be promoted</li></ul><p><br> </p>