Front Office & Guest Services
About 199 jobsLess than 1 year
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Senior Front Desk Officer/ Front Desk Officer (5-day work week)
The Royal Garden 帝苑酒店·Others
Work benefits
Job Description
Job Responsibilities
Responsible for check-in and check-out procedures and providing guest services with the highest level and quality standards established by the Hotel.
Handle customer inquiries and complaints in a timely and professional manner. If necessary, promptly report to their superiors.
Coordinate with internal departments to handle requests and complaints.
Job Requirements
Diploma or above in hotel management or related discipline
Relevant experience in star hotel / serviced apartment
Familiar with the Opera system
Able to work in overnight shift
Good communication and interpersonal skills
Pleasant and outgoing personality
Good command of spoken English & Mandarin
Languages
Skills
Job Location
帝苑酒店-West Kowloon Reclamation, Yau Tsim Mong
尖東麼地道69號
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