[Company Introduction]
Dolphin Laundry & Sun Wukong Self-pickup Point
[Hong Kong management position, high salary and high bonuses, promotion with no upper limit! ]
[Job Responsibilities]
3. Operations Supervisor: Responsible for all stores and pick-up points within the region, supervise the implementation of operating standards, control store cleaning and sanitation, and cooperate with the company's monthly random inspections;
4. Customer complaint handling: Handle customer complaints at the store, respond within 24 hours and complete the handling feedback within 72 hours to maintain brand reputation;
6. Marketing and promotion: Organize store promotion and new customer acquisition, holiday activities promotion and member recharge discount, and enhance customer retention rate and member activity;
7. Data-driven optimization: Regularly analyze sales data, pick-up rate, membership growth, etc. key indicators, propose optimization suggestions and drive improvement actions.
[Job Requirements]
1. Experience requirement: Have 1 to 3 years of management experience in chain stores or the service industry, familiar with the store operation process and team management methods;
2. Language ability: Fluent Cantonese, able to communicate freely with neighbors, with basic Mandarin and Chinese reading and writing abilities;
3. Personal qualifications: healthy body, no bad habits, good personal hygiene, and holding a valid Hong Kong identity card.
4. Goal management and data analysis awareness: able to precisely control performance indicators, discover problems from data and develop action plans;
5. Excellent customer complaint handling and communication and coordination skills: able to rationally handle customer complaints and internal conflicts under pressure, and build good customer and team relationships;
6. Strong sense of responsibility and execution: strictly abide by attendance rules, actively assume regional management responsibilities, and maintain stable output in a multitasking environment;
7. Learning willingness and adaptability: Familiar with the Hong Kong local market and convenience services industry dynamics, and able to quickly grasp new business models such as self-pickup points and intelligent devices;
8. Cost control awareness: Have basic financial concepts and effectively control operating costs such as labor and materials.
1. Have experience in operating self-service lockers/speedy lockers;
2. Familiar with the community environment and business district characteristics of Hong Kong Island is preferred.
[Salary and benefits]
1. Monthly salary range is HKD$17,000–$30,000 with no upper limit, and salary can be negotiated based on experience and ability.
2. Generous bonuses, flexible work schedule, and the ability to negotiate according to personal needs.
3. Monthly performance bonus up to HKD 5,000 (linked to operations coordination, team management, and performance goal evaluation);
4. Project bonus up to HKD 3,000 (special evaluation of self-pickup points, such as item pickup rate, member registration, etc.) ;
5. High salary entry bonus of 3000
6. Salary rules and bonus calculations are fully disclosed, with more work and more pay;
7. Work security: Reasonable daily working hours (as arranged by the company), one day off per week, and enjoying annual leave, sick leave, labor leave, etc. statutory holidays;
8. Stable development:
9. Monthly 7th before the timely payment of salary, full-time stable employment;
10. Promotional mechanism is flexible and efficient:Three months for a salary adjustment, six months for a promotion , growth returns are visible in a timely manner;
11. The company expands quickly, the promotion path is clear and transparent, and outstanding performers can be promoted to regional management positions;
12. Provide a complete training system to help you grow quickly.
[Job Application Method]
Deadline for application: Stop recruiting when the position is filled, priority will be given to early application, and those who are qualified can start work immediately!