AberdeenOther

<p>You will be responsible for promoting and selling general banking / insurance products to customers through outbound calls in call centre.</p> <p><strong>Job and Responsibilities:</strong></p> <ul> <li>Conduct outbound/Inbound calling for selling insurance products to existing banking clients.</li> <li>Achieve KPIs including sales targets on ANP, no. of call made, talk time, attendance and so on according to the instructions from team manager.</li> <li>Comply all internal guidelines, legal and regulatory requirements according to script and FAQs provided and provide up to standard call quality based on those materials.</li> <li>Provide feedback to manager with respect to the success of the Telesales campaign and ideas for enhancements.</li> <li>Escalate difficult queries and non-routine case to manager.</li> </ul> <p><strong>Incumbent Requirements:</strong></p> <ul> <li>F.5 or above with 1 year working experience in Telemarketing or Telesales in insurance product and customer services</li> <li>Possess valid insurance IIQE I & II (preferrable but not a must)</li> <li>Good communication and telemarketing skills</li> </ul>