索償專員

Responsible for receiving and reviewing insurance claim applications, ensuring the completeness and accuracy of all documents.
Conduct a compensation investigation, collect necessary evidence and information to evaluate the validity of the compensation claim.
Stay in touch with customers, explain the claim process, and answer their questions.
Write a claim report and decision document, recording all relevant investigation and evaluation results.
Ensure that the claims handling process complies with company policies and legal regulations.
Through effective claim handling, enhance customer trust and satisfaction.

Exposure to various insurance products and customer cases, enhancing industry knowledge.