<p>Major Responsibilities</p><ul><li>Perform server and network infrastructure installation, deployment, maintenance, support and troubleshooting</li><li>Provide technical support and planning on internet, intranet, website, user application system, system software and hardware</li><li>Responsible for liaising with internal users and external vendors to collect user requirements and propose suitable solutions in a cost-effective manner</li><li>Maintain good performance on network infrastructure</li><li>Perform troubleshooting and problem resolution</li><li>Prepare system documentation and reporting</li><li>Provide on-call support for emergency production incidents and on-site support for fire-fighting and perform shift duties as required</li></ul><p>Requirements</p><ul><li>University degree in electrical/electronic or computer engineering/computer science or related discipline</li><li>Minimum 7 years’ relevant working experience in network administration and support</li><li>Hands-on experience in Switch, Router, IPS/IDS, Firewall, Load Balancer, network monitoring and troubleshooting</li><li>Good knowledge of Microsoft Windows Suites, Red Hat Linux, NetApp storage and TCP/IP in LAN/WAN network environment</li><li>Willing to work occasionally on evening and holiday shift duties for supporting operation</li><li>Good command of spoken and written English and Chinese</li><li>Good communication and interpersonal skills and able to work under pressure</li><li>Candidates with less experience may be considered for Specialist I (Network Infrastructure)</li></ul>