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【Large Bank】 (Assistant) Online Banking Center Manager

Recruit Express (Hong Kong) Limited·Human Resources Management / Consultancy
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Replied to 41 talents in 7 days
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HK Residents Only
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Job Description

【Large Bank】 (Assistant) Online Banking Center Manager

Location: Kowloon District| 5-day work (Mon–Sun 09:00 – 18:00 on shift)

Labor: 23-28K X 12 + Bonus

Responsibilities:

  • Outbound contact with new and old customers, promote/notify and answer inquiries

  • Record customer feedback, update CRM system and handle complaints

  • Analyze customer Data to continuously improve Service Quality

Basic conditions (Requirements):

  • 3 years or more Banking/Financial Industry Outbound call or Telemarketing experience

  • Chinese and English typing at 50 WPM or above

  • Strong communication skills, good customer service attitude and stress resistance ability

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Languages
Cantonese
English
Mandarin
Skills
Retail Banking Operations
Credit Operations
Money Market

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YC So
Recruit Express (Hong Kong) Limited · Senior Manager
Active within 3 days · Active Recruiter

Job Location

香港-Mong Kok, Yau Tsim Mong

香港

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Company Overview
Established in 1996, we have grown to become a leading recruitment consultancy firm with 14 offices in Singapore and footprints in Hong Kong, Kuala Lumpur and Taipei. 2017 is a significant year for us as we get listed on the Singapore Stock Exchange.

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