Oversee internet related operations with focus in the following areas:

· Websites / web related media creation and maintenance, including content management.

· Provide customer assistance and support in pre-sales and post sales activities, including technical support.

· Understand customer requirements and provide customized product solutions, guidance, technical support, delivery and installation on time.

· Support, maintain, troubleshoot, and upgrade any hardware, software, or related systems internally within the company.

· Maintain an updated knowledge of competitors products as specified.

· Maintain a professional relationship with all customers and internal staff.

· Share your marketing, sales, support, and engineering ideas internally.

Assists with implementation of relevant policies and procedures:

· Lean and fluently operate software applications and programs in all required platforms (Windows, Mac OS, Unix, etc.) as required.

· Maintain and update own knowledge of software applications as well as relevant platforms (Windows, Mac OS, etc)

· Research and maintain an updated knowledge of industry standards, protocol, and common practice in related field our products operate in.