Responsibilities:

· Oversee daily pension scheme operations, including enrollments, retirements, and benefit calculations.

· Maintain accurate member records and ensure compliance with regulations and internal policies.

· Provide ongoing support for data management, reporting, and service delivery standards.

· Assist in preparing documentation for audits and regulatory submissions.

· Respond to inquiries from members and clients while collaborating with internal teams for effective service delivery.

Requirements:

· Higher diploma or above

· Knowledge of pension administration processes and regulatory requirements

· Excellent organizational, communication, problem solving and time management skills

· Attention to detail and a commitment to maintaining high-quality standards

· Proficiency in Microsoft Office including Excel, Word and Outlook