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Policy Admin Assistant Manager

Omni Consulting·Finance & Banking
Replied to 3 talents in 7 days
HK$ *****
Bachelor
5 to 10 yrs exp
HK work permit required
More than 8 hours/day, 5 days per week, Fixed

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Job Description

The ideal candidate will oversee the policy administration of life insurance policies, ensuring compliance with company policies and regulatory standards while providing exceptional service to clients and agents.

Key Responsibilities:

  • Policy Administration:

    • Assist in managing the complete lifecycle of life insurance policies, from application to issuance and servicing.

    • Ensure accurate and timely processing of policy documents, including endorsements, renewals.

Compliance and Quality Assurance:

  • Monitor compliance with regulatory requirements and internal policies, ensuring adherence to standards.

  • Perform regular audits of policy files to ensure accuracy and completeness.

  • Customer Support:

    • Address escalated customer inquiries and resolve complex issues related to policy administration.

    • Serve as a liaison between clients, agents, and underwriters to facilitate communication and problem resolution.

  • Process Improvement:

    • Identify opportunities to enhance policy administration processes and improve operational efficiency.

    • Collaborate with cross-functional teams to implement best practices and new technologies.

Qualifications:

  • Bachelor’s degree in Business Administration, Finance, or a related field.

  • 5+ years of experience in policy administration within the life insurance industry

  • Strong understanding of insurance products, regulatory requirements, and policy administration processes.

  • Excellent analytical, problem-solving, and organizational skills.

  • Proficiency in insurance software systems and Microsoft Office Suite.

  • Strong communication and interpersonal skills, with a focus on teamwork and customer service.

  • Ability to manage multiple priorities in a fast-paced environment.

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Languages
English
Cantonese
Mandarin
Skills
Insurance

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Wendy Li
Omni Consulting · Senior Manager
Online

Job Location

香港-Mong Kok, Yau Tsim Mong

香港

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Company Overview

We are a specialist recruitment company dedicated to the insurance and tech industry. Core expertise covers life actuarial, finance & accounting, IT, investment management. Based in HK, serving wider Asia.


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