KEY RESPONSIBILITIES

· Delivering services on time, to specification, to a high quality and to contractual targets

· Accurately and efficiently input high volumes of project data into HH Global software

· Providing technical input and advice on projects as required to achieve high quality standards

· Production of detailed specifications for internal and external clients

· Monitoring high standards and working together on new methods and procedures

· Ensuring best practice in conjunction with wider HH operations group

· Develops a good understanding of the client’s business and industry sector

· Maintain a full understanding of the broad range of HH’s services and work closely with the internal departments to provide the client with digital services that complement their print

· Implement new methods and procedures as required

· Develop strong relationships with Client Officers

· Deliver a high level of customer service

· Monitor projects to ensure they are delivered to specification and on time

· 3+ years previous experience in marketing print and Gift and premium production and Packaging environment

· Proficiency in MS Excel and have high aptitude for math, cost reporting and data analysis

· Experience of working in a fast-paced environment where priorities are constantly changing

· Committed, independent, service-minded with proven client management skills

· Attention to detail, resourcefulness, and high level of accuracy

· Ability to work under pressure, establish work priorities, and multi-task

· Ability to work with short deadlines, and deliver on set milestones

· Ability to deal with ambiguity and a creative problem solver