Job Responsibilities
1.Be responsible for the daily operations of Hong Kong local E-commerce door-to-door delivery business, manage couriers to accurately complete delivery tasks, and ensure that express parcels are delivered on time and in full quantity.
2.Optimize operation and management strategies, adjust delivery resources, continuously improve the efficiency of couriers' door-to-door delivery, and reduce the overall delivery cost.
3.Monitor customer experience and complaints, adjust operational strategies in a targeted manner, and enhance the delivery experience.
4.Regularly output operational data analysis reports and provide optimization suggestions for the door-to-door delivery business.
5. The location of this position is not limited to a single region and may be adjusted based on business needs.
2. Optimize operations and management strategies, adjust delivery resources, continuously improve delivery efficiency, and reduce overall delivery costs;
3. Monitor consumer experience and complaints, adjust operations strategies accordingly, and enhance delivery experience;
4. Regularly output operation data analysis report, provide optimization suggestions for door-to-door delivery business;
5. This position is not limited to a single area, and may be adjusted due to business needs.
Job Requirements
1.F.7 or Tertiary level educational qualification preferably;
2.1 year or more of experience in labor and human resource management in takeaway platforms, instant delivery, logistics, express delivery, etc. is preferred.
3.Flexible thinking, proficient in activity planning and resource integration, and equipped with cross-departmental communication and execution capabilities.
4.Excellent cross-team collaboration and complex project management capabilities, strong sense of responsibility, and good data analysis skills.
1. Bachelor's degree or above, those with 1 year or above of food delivery platform, on-demand delivery, logistics, express delivery, etc. Labor and human resources management experience are preferred;
2. Flexible thinking, good at event planning and resource integration, with cross-departmental communication and execution ability;
3. Excellent cross-team collaboration and complex project management skills, strong sense of responsibility, and good data analysis ability.