Compliance Manager (Trust Company & Money Service Operator)
Location: Hong Kong
Reporting to: Chief Compliance Officer / Board of Directors
Role Purpose
The Compliance Manager is responsible for overseeing and implementing the compliance framework for a licensed Trust or Company Service Provider (TCSP) and Money Service Operator (MSO) in Hong Kong. The role ensures full compliance with applicable laws and regulations, including AML/CTF, sanctions, and regulatory reporting obligations, while supporting business operations in a compliant and risk-controlled manner.
Key Responsibilities
1. Regulatory Compliance & Governance
Ensure ongoing compliance with Hong Kong regulatory requirements, including:
Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO)
Trust or Company Service Providers (TCSP) regime
Money Service Operator (MSO) licensing requirements under C&ED
Monitor regulatory developments and advise management on regulatory changes impacting trust and MSO operations
Assist in regulatory inspections, audits, and inquiries by relevant authorities (e.g. C&ED, Police, other competent authorities)
2. AML / CFT & Sanctions Compliance
Implement and maintain AML/CFT policies, procedures, and internal controls for trust and MSO activities
Oversee Customer Due Diligence (CDD), Enhanced Due Diligence (EDD) , and ongoing monitoring processes
Review and approve higher-risk clients, transactions, and structures
Monitor and assess sanctions exposure and ensure compliance with applicable sanctions regimes
Identify, investigate, and escalate suspicious activities and prepare Suspicious Transaction Reports (STRs) where required
3. Client Onboarding & Risk Assessment
Conduct and review client risk assessments for trust clients, corporate structures, UBOs, and MSO customers
Ensure proper documentation and verification of:
Trust settlors, beneficiaries, protectors, and controllers
Corporate clients, shareholders, directors, and UBOs
Maintain risk-based classification and periodic review of client files
4. Policies, Procedures & Internal Controls
Draft, update, and maintain compliance manuals, AML policies, and internal guidelines
Ensure segregation of duties and adequate internal controls between trust and MSO operations
Support implementation of transaction monitoring tools and compliance systems
Maintain proper record-keeping in accordance with regulatory retention requirements
5. Training & Compliance Culture
Conduct regular AML/CFT and compliance training for staff
Promote a strong compliance culture across trust and MSO business lines
Provide ongoing guidance to front-office and operations teams on compliance matters
6. Reporting & Management Support
Prepare compliance reports for senior management and the board
Assist in annual compliance reviews and independent audit coordination
Support licensing renewals, bank due diligence, and third-party onboarding (banks, payment institutions, crypto platforms where applicable)
Requirements & Qualifications
Mandatory
Minimum 1-3 years of compliance experience in Hong Kong within one or more of the following:
Trust companies / TCSPs
Money Service Operators (MSO)
Banks, financial institutions, or regulated fintech companies
Strong knowledge of Hong Kong AML/CTF regulations , TCSP and MSO regulatory frameworks
Hands-on experience with CDD, EDD, STR filing, and regulatory inspections
Ability to work independently and manage compliance across multiple regulated activities
Preferred
Experience acting as Deputy MLRO, MLRO, or Compliance Officer
Familiarity with trust structures, offshore entities, and complex ownership chains
Professional qualifications such as ACAMS, ICA, CPA, or legal background
Experience dealing with banks, regulators, and external auditors
Skills & Competencies
Strong analytical and risk-assessment skills
High attention to detail and documentation standards
Excellent communication skills in English and Chinese (Mandarin)
Ability to balance regulatory compliance with business efficiency
Strong integrity and professional judgment
Working Arrangement