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Service Delivery Manager / Service Delivery Officer (5 days work)
研達企業有限公司·Financial Services
Work benefits
Job Description
Job Highlights
5-day work, Life & Medical & AD&D Insurance, ALService Delivery, Customer Service,Communication & interpersonal skillsKey Responsibilities• Deliver the professional customer service to clients of both Hong Kong and Singapore and achieve the agreed service levelJob Scopes
• Handle client enquiries, service requests and feedbacks of the assigned accounts• Communicate with clients to follow up the job orders• Prepare regular client reports• Arrange regular client meetings to collect feedback and requirements• Support ad-hoc projects as assigned by the superiorQualifications
• Higher diploma or above in any discipline• With working experience in customer service / account servicing is preferred, fresh graduates will also be considered• Good communication and interpersonal skills• Proficient in written and spoken English and Cantonese• Proficient in using MS Office applications (Word, Excel, PowerPoint)Candidate with less experience will be considered.Languages
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Job Location
NOVATION SOLUTIONS LIMITED-Kwun Tong, Kwun Tong
22/F, Remington Centre, 23 Hung To Rd, Kwun Tong
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Company Overview
Rendah Enterprise Co., Ltd. was established in Hong Kong in 1989 and is a fully owned subsidiary of the Global Bank Group. Since its establishment, Rendah Enterprise has been dedicated to providing a series of efficient and secure document management and processing outsourcing services. The main services include document management services (DMS) and document processing services (DPS), as well as workflow solutions and print management. In addition, Rendah Enterprise also provides confidential file personalization printing services and logistics outsourcing services, involving printing, scanning and data collection, which helps to maximize customers' business benefits and data security. Rendah Enterprise's automated solution covers commercial printing/safety printing, automated document management services and automated workflow solutions. These solutions significantly improve the efficiency of document processing while reducing costs and error rates. The company has also ventured into the field of financial technology, providing electronic transaction solutions specifically designed for the financial industry. Since 2001, Rendah Enterprise has gradually expanded its services to the Chinese market, focusing on simultaneous improvement of data security and work efficiency to actively respond to market demand for document management and processing technologies. Rendah Enterprise has become a highly trusted document management solution provider in the region based on continuous innovation and accumulation of professional experience.
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