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1 to 3 yrs
Higher Diploma or Associate Degree
5-day work week, bank holidays observed
Overtime allowances provided
- Active within 3 days
1 to 3 yrs
Higher Diploma or Associate Degree
No prior experience required, on-the-job training provided
Flexible working hours, Monday to Friday work schedule
Office located near Hung Hom MTR station
- Active within 3 days
3 to 5 yrs
Higher Diploma or Associate Degree
Opportunity for contract renewal ensuring career stability
Comprehensive IT training for skill enhancement
Flexible working hours for work-life balance
- Active within 3 days
No experience limit
No degree required
Flexible bonus, bank holidays, exam leave
Dental plan, medical plan provided
5-day work week, birthday leave
- Active within 7 days
- Active within 3 days
- Active recently
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Job Description
Provide first-line IT technical support, handle employees’ IT issues and inquiries, including software, hardware and network-related problems
Provide users with technical support by phone or on-site, and record and update case progress in the ticket system
Assist in arranging the work schedule of field technical staff, coordinate various technical support tasks
Participate in IT project administration and clerical work, including preparing meeting documents, scheduling meeting time, and liaising with relevant departments
Responsible for using Word and Excel to create reports, and writing emails in English for daily communication
Support IT phone hotlines to ensure stable operation of technical support services
Preference will be given to those with relevant IT support or Helpdesk experience, familiar with computer software and hardware and basic network knowledge
Able to communicate fluently in Chinese and English, both orally and in writing
Have good communication skills and service awareness, and be able to effectively process and respond to user needs
Familiar with the Microsoft Office suite, especially the application of Word and Excel
Have good organizational skills, be able to handle multiple tasks at the same time and keep them clear
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Job Location
九龍-Kowloon City, Kowloon City
九龍
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