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- Active within 3 days
No experience limit
No degree required
Flexible bonus system, medical insurance covering hospital and outpatient benefits
Dental benefits provided, comprehensive medical plan
Annual leave, public holidays, discretionary bonus
- Active within 3 days
- Active within 3 days
No experience limit
Higher Diploma or Associate Degree
Industry-leading working hours at 4.5 days per week, flexible schedule
Opportunity to engage with diverse customers and learn comprehensive customer service skills
Great team environment, providing room for professional growth and exploration
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New
No experience limit
Higher Diploma or Associate Degree
無需工作經驗，但有工作經驗優先考慮
熟悉人力資源、財務規劃或相關行業知識
強烈的溝通能力和客戶服務意識
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Bravo Personnel Consultancy Limited
- Active within 3 days
Part Time
3 to 5 yrs
Bachelor
Competitive monthly salary HKD 25,000 to HKD 35,000
Flexible working hours, adjustable upon discussion
Career development opportunities with diverse property portfolios
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Job Description
Your role:
-Assist the Service Delivery Manager to handle and follow up customers’ inquiries and issues in a professional and timely manner
-Develop and maintain up-to-date Service Delivery Document including Customer Profile, Service Strategy and Service Improvement Plan for improving the overall service quality and customer’s operational efficiency
-Coordinate the service with related parties such as engineers, internal departments and service vendors.
-Formulate, in conjunction with the customer, the key service quality indicators in formal SLA
-Establish effective working relationship with internal teams on service delivery management for customers
To succeed in this role:
•Higher diploma or above in BA or IT
•2 years of working experience
•Experience in customer service and operation management is preferable
•Good interpersonal, communication and planning skills
•Energetic and well-organized with strong analytical mindset
•Good PC skills, familiar with Excel and PowerPoint is a definite advantage
•Good command of both spoken and written English & Chinese
1 year renewable contract under our employment
AL : 10 days
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Job Location
九龍灣-Kowloon Bay, Kwun Tong
九龍灣
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Company Overview
Local IT and human resources matching, providing job vacancies, including finance, banking and government departments
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