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Supply Chain Business Support Officer

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SF Express (Hong Kong) Limited
Freight Forwarding / Logistics / Delivery
Posted on 02-10
HK $20K-25K/Month
Bachelor
3 to 5 years
Work visa required
Full Time
9.0 hrs/day, 5 days/wk

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Job Description

Job Description:

1. Assist account managers in handling customer needs, coordinate resources within the region and overseas/mainland China, resolve escalated customer demands, and facilitate contract signings.

2. Execute and oversee customer pipeline and indicator management, including but not limited to data analysis, customer changes, and new contract signings management.

3. Complete sales tool applications and provide work feedback related to the sales process; execute and supervise sales process management (performance tracking, customer visit ledger follow-up and management), and collect and verify compensation performance data.

4. Establish an industry customer monitoring system to provide support for sales business analysis, customer value mining, and partnership engagement.

5. Monitor and analyze sales and market trends, and carry out various tasks assigned by superiors.

Job Requirements:

1. Bachelor’s degree or above, with at least 3 years of work experience; experience in sales support, supply chain and international logistics are preferred.

2. Proficient in using office software such as Excel, Word, and PPT; highly sensitive to data, with strong thinking and analytical skills.

3. Good communication skills, strong goal orientation, excellent self-motivation and stress resistance, high sense of responsibility, and team-oriented mindset.

4. Proficiency in Cantonese and Mandarin; strong English reading and writing skills required, with listening and speaking abilities preferred.


Languages
Cantonese
English
Mandarin
Skills
Client Retention
Customer Communication

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HR Stephanie
SF Express (Hong Kong) Limited · HR Manager
Active within 3 days

Job Location

青衣-Tsing Yi, Kwai Tsing

青衣

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Company Overview

S.F. Express (Hong Kong) Co., Ltd., since its establishment in Shunde, Guangdong in 1993, has always been dedicated to improving service quality, continuously strengthening infrastructure construction, researching and introducing high-tech information technology and equipment to improve work automation level, and establishing a large-scale information collection, market development, logistics distribution, express delivery and other express business institutions and service network at home and abroad. On the basis of strengthening express business, S.F. Express adheres to customer demand as the core, actively expands diversified business, and develops one-stop supply chain solutions for different types of customers such as e-commerce, food, medicine, auto parts, and electronics, providing payment, financing, wealth management, quotation, and other comprehensive financial services. The business scope of S.F. Express (Hong Kong) Co., Ltd. covers express business, one-stop supply chain solutions, and comprehensive financial services, providing all-round professional service support to customers. SF Express (Hong Kong) Limited, established in Shunde, Guangdong since 1993, has always been dedicated to enhancing service quality, continuously strengthening its infrastructure, developing and introducing high-tech information technology and equipment to improve operational automation levels. It has built extensive information collection, market development, logistics distribution, express delivery services institutions and service networks both domestically and internationally. On the basis of strengthening its express business, SF Express adheres to customer needs as the core, actively expanding diversified businesses, developing one-stop supply chain solutions for e-commerce, food, pharmaceuticals, automotive parts, electronics, and other types of customers, providing comprehensive financial services such as payment, financing, wealth management, and pricing. The business scope of SF Express (Hong Kong) Limited encompasses express business, one-stop supply chain solutions, and comprehensive financial services, offering clients full-fledged professional service support.


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