Key Responsibilities

·Assist in the installation, configuration, and maintenance of servers, networks, and hardware systems.

·Monitor system performance and ensure reliability, uptime, and security standards are met.

·Troubleshoot basic hardware, software, and network issues, escalating complex problems to senior engineers as needed.

·Support the deployment of system updates, patches, and backups to minimize downtime and data loss.

·Document system configurations, processes, and procedures for internal reference.

·Collaborate with team members to test and implement new technologies or upgrades.

·Provide technical support to end-users and assist with resolving system-related inquiries.

Qualifications

·Basic understanding of operating systems (e.g., Windows, Linux) and networking protocols (e.g., TCP/IP, DNS).

·Familiarity with virtualization technologies (e.g., VMware, Hyper-V) is a plus.

·Strong problem-solving skills and eagerness to learn new technologies.

·Excellent communication skills and ability to work in a team environment.

·0-2 years of experience in system administration or a related technical role (internships or projects count).

Preferred Skills

·Being able to communicate in Mandarin is a big plus.

·Knowledge of scripting languages (e.g., PowerShell, Bash) for automation tasks.

·Certifications such as CCNA, CompTIA Network+, RHCSA/RHCE or equivalent are a bonus.

Main responsibilities

·Assist in the installation, configuration and maintenance of servers, networks and hardware systems.

·Monitor system performance to ensure reliability, normal operating time, and safety standards are met.

·Perform basic hardware, software and network troubleshooting, and escalate complex issues to senior engineers for handling.

·Support system updates, patches and backups deployment to minimize downtime and data loss.

·Record system configuration, processes and procedures for internal reference.

·Collaborate with team members, test and implement new technologies or upgrades.

·Provide technical support to end users and help solve problems related to the system.

Qualifications for employment

·Understand basic knowledge of operating systems (such as Windows, Linux) and network protocols (such as TCP/IP, DNS).

·Familiar with virtualization technology (such as VMware, Hyper-V) is preferred.

·Have strong problem-solving skills and a passion for learning new technologies.

·Have excellent communication and team collaboration skills.

·0-2 years of system management or related technical position experience (internship or project experience is also acceptable).

Priority skills

·Preference will be given to those with Mandarin communication skills.

·Understand script languages (such as PowerShell, Bash) for automating tasks.

·Preference will be given to those with CCNA, CompTIA Network+, RHCSA/RHCE or equivalent certifications.