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凱橋國際

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Telephone Operator (Service Centre Associate) [5-day Work Week]

Kowloon Panda Hotel Limited
HK$ *****
Diploma of Secondary School
Less than 1 year exp
HK Residents Only
Working day negotiable, Fixed

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Work benefits
Birthday leave
Compassionate leave
Free duty meal

Job Description

Responsibilities:

  • To handle all incoming telephone calls related to guest requests, enquiries or complaints

  • To coordinate with concerned departments in a professional manner

Requirements:

  • DSE or equivalent

  • Diploma or above in Hospitality Management or related disciplines is preferred

  • More than 1 year's telephone operator experienceis preferred

  • Cheerful personality with good telephone manner and communication skills

  • Good command in spoken and written English and Chinese (both Cantonese and Putonghua)

  • Immediate available is preferable

Fringe Benefit:

  • Free Duty Meal

  • 12 days Annual Leave

  • Birthday Leave

  • Marriage Leave

  • Full Paid Paternity Leave

  • Medical Benefits (Outpatient and Hospitalization)

  • Staff Dining Privileges

  • Staff Rates on Hotel Guest Room

  • External Training Subsidy

  • Discretionary Bonus

As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Human Resources & Training Department [hr@pandahotel.com.hk] / Whatsapp 9820 9222

As an employer who cares about its employees, we provide comprehensive employee benefits. Applicants can submit their resume along with their salary requirements to the Human Resources and Training Department [hr@pandahotel.com.hk] / Whatsapp 9820 9222

Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.

The information provided by the applicant will be kept confidential and will be used for recruitment purposes only. If the applicant remains within two months If you are not scheduled for an interview, you will be considered unsuccessful. All unsuccessful applicants' information will be destroyed within six months.

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Languages
Cantonese
English
Mandarin
Skills
Communication Skills
Account Services
Handling enquiries

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Hotel Panda
Kowloon Panda Hotel Limited · HR

Company Overview
Panda Hotel is a subsidiary of Hopewell Holdings Limited and one of the largest hotels in Hong Kong. We are committed to providing a ‘Home Away from Home’ experience for both guests and staff whom we regard as family. Every one of us believes that people are assets to the Panda Hotel and we always encourage continuous learning and striving for the best.

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