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Job function
Hong Kong
Work type
HK$
Listed any time
Experience
Education level
Benefit
Industry

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1 to 3 yrs


Bachelor

$30K-48K/M

負責港澳地區AI產品實施與交付

需3年以上技術支持或運維經驗

工作地點:香港,覆蓋港澳區域

PINEO CONSULTING

  • Active today

3 to 5 yrs


Higher Diploma or Associate Degree

$25K-35K/M

提供全面产品培训

参与产品开发与质量改进

需机械/电气本科背景

No experience limit


No degree required

$40K-48K/M

Seamatch Asia Limited

  • Active within 3 days

5 to 10 yrs


Master

$35K-40K/M

精通主流BIM工具

良好的雙語溝通能力

月薪範圍港幣35,000至40,000元

5 to 10 yrs


Master

$35K-40K/M

精通主流BIM工具

良好的雙語溝通能力

月薪範圍港幣35,000至40,000元

1 to 3 yrs


Bachelor

$18K-27K/M

Experience in supporting ticketing terminals, kiosks, or POS systems is a bonus

Bachelor's degree with fluent English

On-call support during weekends and public holiday is required

Seamatch Asia Limited

  • Active recently

No experience limit


Bachelor

$20K-50K/M

熟練使用英文或粵語交流

香港本地工作經驗者優先

CCNA、MCSE、RHCE、OCP 等認證

Active Recruiter

1 to 3 yrs


Bachelor

$30K-45K/M

负责港澳项目落地实施

需3年以上系统实施经验

粤语英语为工作语言

PINEO CONSULTING

  • Active today

1 to 3 yrs


Bachelor

$25K-30K/M

負責全面售中售後技術支持

市場批量問題返工管理

需有QA意識與FAE素養

大華技術

  • Active today

No experience limit


Bachelor

$2K-5K/M

熟悉公有雲、私有雲、混合雲、超融合、虛擬化架構

Bachelor's degree, major in computer-related fields

有香港本地工作經驗者優先

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ai technical support engineer

PINEO CONSULTING·Human Resources Management / Consultancy
Replied today
HK $30K-48K/Month
Bachelor
1 to 3 yrs exp
HK work permit required
9.0 hrs/day, Negotiable working days, Office work

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Job DescriptionTranslate to English
Job Responsibilities

  • Participate in pre-sales technical support, including requirement analysis, technical feasibility evaluation, solution design suggestions, POC validation and technical clarification, and assist the sales team in pushing for project signature;
  • Assume technical support responsibilities for products and systems after deployment, including environment configuration, component deployment, performance tuning, fault diagnosis and daily maintenance, to ensure the system runs stably and efficiently;
  • Provide product usage training, operation guidance and technical empowerment to customers, write clear and easy-to-understand technical documentation, operation manuals and frequently asked questions (FAQ) explanations;
  • Continuously follow up on customer feedback and service requests, lead the problem closed-loop processing, enhance customer satisfaction and willingness to continue using;
  • Support BG-end key project delivery, co-sponsor internal and external teams to promote cross-system integration and localization adaptation, and ensure compliance with Hong Kong and Macao regulations and business scenario requirements.

Work requirements

  • Bachelor's degree or above, majoring in Computer Science, Communications Engineering, Electronic Information and other related fields;
  • Have more than 3 years of system implementation, technical support or maintenance experience, those who have AI platform, intelligent software or government information project implementation experience are preferred;
  • Proficient in Windows and Linux operating systems, with actual system integration and on-site delivery capabilities;
  • Familiar with the installation, configuration and maintenance of commonly used middleware and databases in the Linux environment, including MySQL, Redis, Elasticsearch, Nginx, etc., and with clustering deployment practice experience;
  • Have Docker containerization application deployment capabilities, familiar with Kubernetes (K8s) for microservice orchestration and cluster management;
  • Have good technical documentation writing skills and customer-facing training and explanation abilities, and be able to transform complex technical logic into easily understandable content;
  • Cantonese and English can be used as working languages, with excellent cross-team communication and collaboration skills, independent analysis and problem-solving abilities, and execution and sense of responsibility under high pressure;
  • Have basic project management awareness, those who have full life cycle participation experience in software informationization projects are especially good; those with potential can also be included in the talent development channel, gradually assuming solution-level project delivery management responsibilities.

Benefits

  • Working location: Hong Kong (Base Hong Kong, covering Hong Kong and Macau)

Languages
English
Cantonese
Mandarin
Skills
Networking
ITSM
Windows Server Administration

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Lily Kwok
PINEO CONSULTING · 人力資源主任
Active today

Job Location

數碼港-Pok Fu Lam, Southern

Cyberport 1, Cyberport Rd, Pok Fu Lam

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Company Overview

For over a decade, we have been a leading HR and IT consulting firm in Hong Kong. We specialize in strategic talent recruitment and operational optimization to drive sustainable growth for your business.


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