Responsibilities:-

- Ability to solve problems quickly, establish process automation, modify systems to meet new security requirements, participate in architecture and design of new and existing systems.

- Manage vendors and services providers for solution planning, project deliverables and technical support activities.

- Ability to script using tools such as PowerShell to make general administrative changes of environments such as Active Directory and Office 365 more efficient and automated where possible.

- Ensure stress/load tests are conducted successfully across on premise and cloud networks before launching new services to business units in production and non-production environments.

- Specify standards for End User Computing platforms and solutions.

Requirements:-

- Degree holder in Information Technology, Computer Science, Electronic Engineering, Computer Engineering, or similar discipline.

- Strong previous work experience on Windows Desktop, Windows Server, Mobile Device Management, Office 365, Azure Active Directory, PowerShell, Teams and Sharepoint Online.

- Office 365 SharePoint Online, Teams and OneDrive for Business experience highly regarded.

- Knowledge of PowerBI, Power Automate, and Voice

- Good knowledge of enterprise Ethernet, VLANs, QOS, routing, switching and IP addressing is an advantage.

- Experience with Unified Messaging (UM) or voicemail platforms, a plus

- MCSE, Information Technology Infrastructure Library (ITIL), ITSM, COBIT certification, or similar qualifications is a definite advantage.

- Familiar with managing external vendors, IT support operations, and able to communicate with users across all levels.

- Strong oral communication and written communication skills.

- Good command of written and spoken English and Chinese, Putonghua is an advantage.