Minimum 3 years of relevant experience preferred

Experienced in handling complaints is a must

Immediate availability highly preferred

Handle complaints against trustees and service providers

Relevant working experience preferred

Attractive remuneration package offered

Manage entire complaint resolution process

5+ years experience in customer service

Bachelor's degree in Business Administration or related field

Minimum 3 years of relevant experience in beauty/medical industry preferred

Experienced in handling complaints is a must

Immediate availability is highly preferred

5 years MPF and Pension experience required

Excellent English writing and reporting skills

16 days AL, 17 days Public Holidays, Birthday Leave

At least 1-2 years of MPF client service experience

Strong MPF and related knowledge

Fluent in English and Mandarin

2 years of banking and finance experience OR 6 months of pension experience

Fluent in Cantonese and Basic English

14 days AL, 17 days Public Holidays, Birthday Leave

Minimum 3 years' retail banking/phone banking/securities firms experience

Fluent in English, Cantonese and good at Mandarin

Completed HKSI 1,7,8 and IIQE 1,2,3 (Can start job before getting qualification)