Job Description工作範圍

1. Handle customer inquiries (including but not limited to phone calls, emails, voice mailand online sources), and introduce and promote the company’s products and services. 處理客戶查詢(包括但不限於電話,電郵,留言及線上來源), 及介紹推廣公司產品服務

2. Handle and support administrative work including data entry, filing, etc. 處理及支援一般文書工作包括資料輸入、存檔等

3. Handle ad hoc assignments as required 處理部門主管委派的工作

4. Categorize and direct customer requests to relevant departments for follow-up. 將客人查詢分門別類致相關部門跟進

Requirements入職要求

1. Customer Services relevant experiences is preferred 客戶服務工作的相關經驗為佳

2. Proficiency in both Chinese (Cantonese & Mandarin) and English 良好中文(廣東話及普通話)及英文

3. Excellent interpersonal and communication skills, enthusiastic, self-motivated, able to work independently 具良好溝通能力、客戶服務技巧，積極主動，能獨立工作

4. Proficient in PC Skills including MS Word, Excel and Chinese Word processing (MUST) 必須熟悉電腦操作(MS Word, Excel)及中文打字 (倉頡/速成)

5. Immediate availability is preferred 能即時上班者優先考慮

6. 經驗不拘，較少者則會考慮為客戶服務助理

7. On the job training is provided 提供在職培訓

工作時間:

• 09:00-18:00星期一至五，5天工作

• 每天工作8小時

• 工作地點：觀塘

福利：銀行假日、年假、年終獎金

福利：銀行假期，有薪年假，年終奬金

全面在職培訓

完善的在職培訓