主要職責

1. 硬件維修

• Perform repair and replacement of mobile device components (e.g. screens, batteries), laptop parts, and printer components 執行手機（如螢幕、電池）更換、筆記型電腦及打印機零件維修與更換

• Carry out hardware diagnostics, troubleshooting, repair and cleaning 進行硬件檢測、故障排除、維修及清潔

2. Software Support 軟體支援

• Perform system reset, driver troubleshooting, and software installation/configuration 提供系統重設、驅動程式排解及軟體安裝與設定

3. On-site Repair Service 上門維修服務

• Provide on-site repair services at customer-designated locations 按客戶指定地點提供上門維修服務

• 向客戶提供專業技術建議及支援

4. Diagnostics & Testing 故障檢測與測試

• Accurately identify equipment issues and conduct functional testing to ensure proper operation 精準判斷設備問題，並進行功能測試以確保設備正常運作

5. 文檔與庫存管理與記錄

• Maintain service records, including repair reports and parts usage logs 填寫維修紀錄、零件及耗材使用報告

• Assist in inventory tracking and stocktaking of materials 協助庫存管理及盤點工作

Job Requirements 職務要求

1. 技術能力

• Proven experience in repairing mobile devices, laptops, and printers 具備手機、筆記型電腦及打印機維修相關經驗

2. 溝通能力

• Ability to clearly and effectively explain technical issues and repair processes to customers 能以簡單明確的方式向客戶說明設備問題及維修內容

3. 注意細節 精心與責任感

• Detail-oriented with strong awareness of component handling and data security during repair processes 維修過程中注重細節，並具備良好的零件處理及資訊安全意識

Employee Benefits員工福利

• 5-day work week 五天工作週

• Medical Insurance coverage 醫療保險保障

• 年度表現花紅（按工作表現發放）

If you’re a proactive team player with a passion for IT support, we’d love to hear from you!

All personal data collected will be kept strictly confidential and used solely for recruitment purposes. 所有收集的個人資料將會嚴格保密，並僅用於招聘用途。