Tier 3 support experience is a MUST

Degree in computer science or equivalent required

At least three (3) years of IT experience

Delivering on-site installation and support services

Good interpersonal and communication skills required

At least 2 years' relevant working experience

Bachelor's degree in Electrical Engineering preferred

5+ years of relevant experience required

Strong knowledge of battery applications, UPS, power supply systems

Support daily operation of computer, system and hardware

Experience in data center operation preferred

Willing to work in shift duties

3+ years of experience in system implementation

Familiar with Windows and Linux systems

Experience with Docker and Kubernetes (K8s)

Competitive salary and comprehensive medical benefit

Diploma in Electrical, Electronic, Building Services, or Fire Engineering

Minimum 2 years' experience in fire protection services

Provide real-time technical assistance during meetings

Experience in IT support or desktop support

Knowledge of basic networking, hardware installation, and troubleshooting

Application and technical support to users

System integration test, user acceptance test, system load test, performance test

Spoken and written English and Chinese