Frequently Asked Questions

A: Log in via the App → Tap "Profile" at the bottom right → Tap "Settings" at the top right → Select "Account Settings" → Scroll down and tap "Delete Account". Note: Please backup important data before deletion. This action is irreversible.

A: Contact our support team via email at contact@offertoday.com to verify your account status.

A: Log in via the App → Tap "Profile" at the bottom right → Go to "Other → Switch" to change your role.

A: New users receive system recommendation bonuses. Frequent logins, profile updates, or proactive user outreach may algorithmically identify you as a "Highly Active User", boosting visibility. This is part of our normal mechanism.

A: App users: Profile → Settings → Notification Preferences → Toggle specific alerts. H5/Web users: Requires backend authorization, please contact support team (processed in 1-5 business days).

A: App users: Long-press the message → Select "Delete". Web/H5: Not supported. Please use the app for this function.

A: Profile → Common → Online Profile → select the section you need to modify → Edit and click "Save" to update.

A: Don't just listen to what the other party says. Before applying for a job, you can do a simple "fact check" yourself using the following steps: (1) Based on the company name disclosed on the job page, confirm whether the company exists through the Companies Registry. (2) Search for the company name on a search engine to see if there are any negative reviews or news reports. (3) Pay attention to the contact information: Legitimate companies usually have a fixed office address, official website, and corporate email (e.g., @companyname.com), rather than just using a personal mobile phone number or a free email address (e.g., @gmail.com).

A: All job postings on OfferToday — including job titles, responsibilities, working hours, and salary information — are provided directly by the employers. If, during the interview process, an employer makes unreasonable demands or the employment terms offer differ from what is listed on OfferToday, please notify us immediately. To protect yourself from fraudulent job offers, pay close attention during the interview to the employment terms (including salary structure, pay schedule, and rest day arrangements), clarify the job scope and entry requirements, and take stock of the work environment. Above all, always verify that the nature and content of the work are fully lawful — never accept a position involving illegal activities simply out of urgency to find employment.

A: Use our "Report" feature immediately with evidence (e.g., chat screenshots). Our team will investigate within 5 business days.

A: Our Business Development team provides 1-on-1 consultation. For efficiency, send your contact details (phone/email/contact person) to contact@offertoday.com or call (852) 2594 9668. We will assign a specialist to discuss customized recruitment solutions.

A: We offer multi-channel exposure: Website homepage banners & "Top Employers" sections. Promotions via official social media like Facebook/Instagram. For customized campaigns, contact contact@offertoday.com or call (852) 2594 9668.

A: Pin Card is a value-added service enhancing job visibility. Employers can apply Top Job Boost Card during job posting to prioritize listings in search results. Limited-time offer: New users receive free Top Job Boost Card. Contact us via contact@offertoday.com or (852) 2594 9668 for details.

A: Non-local companies must provide a valid Hong Kong Business Registration (BR) Certificate. Once verified, full recruitment features will be unlocked.

A: We currently positioned as a direct communication platform between employers and job seekers and does not offer RPO services. However, new users can enjoy complimentary promotions (homepage ads, Top Job Boost Card, social media exposure) and receive 1-on-1 business customization services. Feel free to contact customer service at contact@offertoday.com or call the customer service hotline at (852) 2594 9668.

A: Email contact@offertoday.com or call (852) 2594 9668 (Mon-Fri, 9:30 AM - 6:00 PM HKT).

A: Please check spam folders/SMS blocking settings. If unresolved, please contact customer service to verify your registered mobile/email.

A: First, please ensure your OfferToday profile details are accurate and updated. If the information on the platform is correct but Google shows errors, it may be due to a delay in Google's data updates. Generally, Google will automatically update search results regularly.