Frequently Asked Questions

A: Log in via the App → Tap "Profile" at the bottom right → Tap "Settings" at the top right → Select "Account Settings" → Scroll down and tap "Delete Account". Note: Please backup important data before deletion. This action is irreversible.

A: Contact our support team via email at contact@offertoday.com to verify your account status.

A: Log in via the App → Tap "Profile" at the bottom right → Go to "Other → Switch" to change your role.

A: New users receive system recommendation bonuses. Frequent logins, profile updates, or proactive user outreach may algorithmically identify you as a "Highly Active User", boosting visibility. This is part of our normal mechanism.

A: App users: Profile → Settings → Notification Preferences → Toggle specific alerts. H5/Web users: Requires backend authorization, please contact support team (processed in 1-5 business days).

A: App users: Long-press the message → Select "Delete". Web/H5: Not supported. Please use the app for this function.

A: Profile → Common → Online Profile → select the section you need to modify → Edit and click "Save" to update.

A: All employers need to upload Business Registration Certificates for verification. Unverified companies will display a "Security Warning". We suggest user always check verification badges and avoid sharing sensitive personal information. Report suspicious activity immediately – we will handle it promptly.

A: Use our "Report" feature immediately with evidence (e.g., chat screenshots). Our team will investigate within 5 business days.

A: Our Business Development team provides 1-on-1 consultation. For efficiency, send your contact details (phone/email/contact person) to contact@offertoday.com or call (852) 2594 9668. We will assign a specialist to discuss customized recruitment solutions.

A: We offer multi-channel exposure: Website homepage banners & "Top Employers" sections. Promotions via official social media like Facebook/Instagram. For customized campaigns, contact contact@offertoday.com or call (852) 2594 9668.

A: Pin Card is a value-added service enhancing job visibility. Employers can apply Top Job Boost Card during job posting to prioritize listings in search results. Limited-time offer: New users receive free Top Job Boost Card. Contact us via contact@offertoday.com or (852) 2594 9668 for details.

A: Non-local companies must provide a valid Hong Kong Business Registration (BR) Certificate. Once verified, full recruitment features will be unlocked.

A: We currently positioned as a direct communication platform between employers and job seekers and does not offer RPO services. However, new users can enjoy complimentary promotions (homepage ads, Top Job Boost Card, social media exposure) and receive 1-on-1 business customization services. Feel free to contact customer service at contact@offertoday.com or call the customer service hotline at (852) 2594 9668.

A: Email contact@offertoday.com or call (852) 2594 9668 (Mon-Fri, 9:30 AM - 6:00 PM HKT).

A: Please check spam folders/SMS blocking settings. If unresolved, please contact customer service to verify your registered mobile/email.

A: First, please ensure your OfferToday profile details are accurate and updated. If the information on the platform is correct but Google shows errors, it may be due to a delay in Google's data updates. Generally, Google will automatically update search results regularly.